Thank you for shopping with MGL Smart Technology. We strive to provide you with a seamless shopping experience, including reliable and timely delivery of your orders. Please read the following shipping policy to understand how we handle shipping:
**Order Processing:**
- Orders are typically processed within 7 business days of receiving payment. Please note that orders placed on weekends or holidays will be processed on the next business day.
**Shipping Methods and Carriers:**
- We offer various shipping methods to accommodate your needs. Available shipping methods and carriers may vary depending on your location and the products you've ordered.
- Our primary shipping carriers include Delhivery Logistics Pvt Ltd, and we reserve the right to select the carrier that best suits your order's delivery requirements.
**Shipping Costs:**
- Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order. You can view the shipping costs during the checkout process before completing your purchase.
- We may offer free shipping promotions on eligible orders. Please refer to our website or promotional materials for details on current free shipping offers.
**Estimated Delivery Time:**
- The estimated delivery time for your order depends on various factors, including your location, shipping method, carrier delays, and product availability.
- Once your order has been shipped, you will receive a tracking number via email or SMS to track your shipment's progress.
**International Shipping:**
- We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the order total or shipping charges.
- International orders may also be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
**Shipping Restrictions:**
- Some products may be subject to shipping restrictions or regulations imposed by local authorities, carriers, or international regulations. We reserve the right to cancel orders for products that cannot be shipped to your location due to these restrictions.
**Order Tracking:**
- You can track the status of your order and shipment using the tracking number provided in your shipping confirmation email or by logging into your account on our website.
**Shipping Damage or Loss:**
- In the unlikely event that your order is damaged or lost during transit, please contact us immediately to report the issue. We will work with the carrier to resolve the issue and arrange for a replacement or refund as necessary.
**Contact Information:**
- If you have any questions or concerns about our shipping policy, please contact our customer service team at WhatsApp +918287035224.
**Policy Updates:**
- We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
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